Terms of Service

Terms of Service

Effective Date: July 29, 2025

Effective Date: July 29, 2025 Website: Launchaix.com Operated by: Sendai LLC ("Company," "we," "us," or "our")

By accessing or using our website and services, you agree to be bound by the following Terms of Service ("Terms"). Please read these Terms carefully before using our website or any services provided by Sendai LLC.

1. Use of Our Services

You agree to use Launchaix.com and our services only for lawful purposes and in accordance with these Terms. You must be at least 18 years old to use our services or have the permission of a parent or guardian.

2. Services Provided

Launchaix.com offers AI-powered marketing solutions including:

AI Callers & SMS automation
Lead generation & ad campaign management
Website and funnel development
Strategy consultation and performance insights

All services are subject to availability and may change without notice.

3. Payments & Subscriptions

You agree to pay all applicable fees for services as outlined during your purchase or booking process. Payments are securely processed via trusted third-party platforms.

No Refund Policy: Due to the nature of digital services and instant setup, all sales are final unless otherwise stated in writing.
Subscriptions: If a service is subscription-based, you authorize recurring charges until canceled.

4. User Conduct

You agree not to:

Misuse our services for spam, illegal activities, or unauthorized data scraping
Impersonate others or misrepresent your identity
Attempt to breach our systems or compromise site security

Violation of these terms may result in suspension or termination of your account without notice.

5. AI Communication & Consent

By providing your phone number or email, you consent to receive communications via SMS, phone calls, and email from Sendai LLC related to:

Promotions and service updates
Booking confirmations and appointment reminders
Payment links and customer service follow-ups

You can opt out of SMS or marketing emails at any time by following the instructions provided in the message.

6. SMS Messaging Terms

You can cancel the SMS service at any time. Simply text "STOP" to the shortcode. Upon sending "STOP," we will confirm your unsubscribe status via SMS. After this, you will no longer receive messages from us. To rejoin, sign up as you did initially, and we will resume sending SMS messages to you.
If you experience issues with the messaging program, reply with the keyword "HELP" for assistance, or contact us directly at: contact@launchaix.com.
Carriers are not liable for delayed or undelivered messages.
Standard message and data rates may apply for messages sent and received. Message frequency may vary. For questions about your text or data plan, please contact your wireless provider.
For privacy-related inquiries, please review our Privacy Policy.

7. Intellectual Property

All content on Launchaix.com—including text, logos, software, designs, and media—is the property of Sendai LLC and protected under applicable copyright and trademark laws. You may not use, copy, or reproduce our content without written permission.

8. Disclaimers

We strive to provide accurate and helpful information, but we do not guarantee that:

Our website will be error-free or uninterrupted
Results from our AI services will meet your expectations
Your business outcomes will improve solely from our services

Use of our website and services is at your own risk.

9. Limitation of Liability

To the maximum extent permitted by law, Sendai LLC is not liable for any indirect, incidental, or consequential damages arising from your use of our site or services.

10. Termination

We reserve the right to terminate or suspend your access to our services at any time, without prior notice, for violations of these Terms or for any reason deemed necessary by the Company.

11. Changes to These Terms

We may update these Terms at any time. Continued use of our site or services after changes means you accept the updated Terms. Please check this page periodically.